MRM window cleaning - Privacy Policy

Last updated: March 2026

MRM Window Cleaning (“we,” “us,” or “our”) provides window cleaning, gutter cleaning, and solar panel cleaning services and more throughout the South Bay area of Los Angeles. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights available to California residents under state law.

1. Information We Collect

We collect the following types of personal information when you contact us, request a quote, book a service, or interact with our ads or website:

Name
Phone number
Email address (if provided)
Service address
Details about the services you’re requesting
Messages or notes you send us
Lead form submissions from Meta, Google, or our website

We do not knowingly collect information from children under 16.

2. How We Use Your Information

We use your information to:

Provide estimates and schedule services
Communicate about appointments, reminders, and updates
Respond to questions or customer support requests
Improve our services and customer experience
Maintain internal records
Run advertising or retargeting campaigns
Comply with legal obligations

We do not sell your personal information.

3. How We Share Your Information

We may share your information only with trusted service providers who help us operate our business, such as:

Scheduling or CRM tools
Payment processors (e.g., Square, Stripe)
Advertising platforms (e.g., Meta, Google)
Website hosting or analytics services

These partners are only allowed to use your information to perform services on our behalf.

We do not sell or rent your information to third parties.

4. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect and how we use it
Request access to the personal information we have about you
Request deletion of your personal information
Request correction of inaccurate information
Opt out of data sharing for advertising purposes
Receive equal service even if you exercise your privacy rights

To exercise any of these rights, contact us using the information below.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

6. How Long We Keep Your Information

We keep your information only as long as necessary to:

Provide services
Maintain business records
Comply with legal requirements

You may request deletion at any time.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

8. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact us at:

MRM Window Cleaning
Lawndale, CA
Email: mrmwindowcleaning@gmail.com
Phone: (323) 827 - 1672